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Alfresco KLM Case study

KLM migreert 30.000 medewerkers naar Alfresco

 Business/Technical Challenge

The business units and employees at KLM were in need of a central location to

store, share and manage documents. Employees were using the company intranet to publish and share documents, however, the process was difficult and time intensive. As a result, company information was not easily shared or updated. KLM had evaluated traditional document management systems but those solutions proved to be too complex and costly for enterprise-wide implementation to 30,000 users.

 Pressure was mounting within the KLM IT department to find a cost effective solution that would address the growing document management challenges facing the company. The IT organization conducted a study to evaluate how open source solutions might address their business needs while providing a lower cost of ownership.

Benefits of Using Alfresco

Overall, KLM selected Alfresco because it offered a complete document management system and repository based on modern, open source technology. With Alfresco, KLM was able to cost effectively implement a much needed enterprise-wide document management solution for its 30,000 employees.

,,The speed and ease of which we were able to implement the Alfresco solution meant that we could quickly provide a document management solution to the company 6 and the response has been very positive. KLM employees can now take more responsibility for their own content, share it and solicit feedback on it.’’

The success of the Alfresco solution has lead KLM to look at expanding the implementation. KLM will be adding in more workflow and project templates to the system to help in the creation and review process of new documentation. KLM is also looking to leverage the Alfresco solution with AIR FRANCE.

,,We are only now starting to see what a tool like Alfresco can do and are looking to enlarge the scope of the project with AIR FRANCE 6 expanding it to over 100,000 people.’’